Policies

Swapping Services

Experience hassle-free swapping services with Grace Devices. If you wish to exchange your device for another model within our specified swapping period, our dedicated customer service team is here to assist you every step of the way.

Damages & Returns

Your satisfaction is our priority. Should you encounter any damages to your purchased item during transit or upon receipt, kindly notify us immediately. Our team will swiftly assess the damage and provide suitable solutions, which may include replacement or repair. Additionally, if you're not entirely satisfied with your purchase, you may return it within the designated return period for a refund or exchange. Please ensure the item is in its original condition with all accessories and packaging intact.

Shipping Services

Enjoy nationwide shipping services for your convenience. We prioritize prompt processing and dispatch to ensure your order reaches you in a timely manner. Shipping fees may apply based on your location and chosen delivery method.

Payment Options

At Grace Devices, we offer a variety of payment methods to accommodate your preferences, including bank transfers, online payments, Crypto and cash on delivery (COD). Simply choose the option that suits you best at checkout.

Partnerships & Wholesale

Explore exciting partnership opportunities and wholesale conditions with Grace Devices. We welcome collaborations with retailers and distributors, offering competitive pricing and flexible terms for bulk purchases. Whether you're looking to expand your product range or fulfill specific customer demands, our wholesale services are tailored to meet your needs. Reach out to us today to discuss potential partnerships and wholesale opportunities.